Until now, the ideal scenario - combining recordings and computer generated speech - has presented its own challenges.
And while the promise of text-to-speech engines is to eliminate the need for recordings, sometimes recorded prompts are better suited to the task. And multiple speech based applications can share the same instance of Vocalizer and still be tracked separately for logging and reporting tasks.Ĭreating audio output for any automated phone system can be a complex and challenging task when you consider the prospect of recording every prompt. Tuning and customization, such as user dictionary or user rule set updates, can be affected without interrupting live traffic. Documentation, error messaging, versioning and sizing information have been updated to provide the most useful information in the most useful manner. Up to twice as many voices can be run on the same server compared to previous Nuance TTS products. Vocalizer has been re-architected to facilitate operations and maintenance. Vocalizer includes support for emerging and accepted standards such as SSML, VXML, and MRCPv2.
Vocalizer Studio also includes PromptSculptor, a powerful interface for customizing the intonation and expressivity of speech output. With Vocalizer Studio, creating text processing rules and modifying pronunciations is straightforward and intuitive. Vocalizer offers unprecedented control over speech output with Vocalizer Studio, a suite of easy-to-use tools. In recognition that the world of proper names is ever-changing, proper name dictionary supplements are made available periodically to provide up-to-date pronunciations for new words or phrases and to account for shifting trends in the pronunciations of names over time. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively.įlexible pricing packages enable enterprises to scale with growth.The interpretation of addresses and the pronunciation of names have been optimized in all Vocalizer languages. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more.Īccurately record desktop phones, softphones, cell phones or any combination. CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens.
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